Using TestComplete to reply to an email

Question

I am struggling to find a simple way to reply to an email in an Inbox using TestComplete.

At the moment I am using code for that can be found here http://support.smartbear.com/viewarticle/9022/ under the JScript section.

I have managed to create and send an email based off the body and subject to simulate a reply. However this is not sufficient as the software I am testing needs to have a real reply to link it to the message that has been previously sent to place it in the correct users mailbox.

Any help would be greatly appreciated. If you need more info please ask.

Answer 1

You should be able to do this without problems working with Outlook via COM. I have modified the sample in the article you mentioned to demonstrate how you can do this.

function Test()
{
  Log.Message(replyToMessage2010("account name", "sender email", "Test 1234321", "This is a reply"));
}

function replyToMessage2010(accountName, senderEMail, eMailSubject, replyText)
{
  var OutlookApplication = Sys.OleObject("Outlook.Application"); 
  var NamespaceMAPI = OutlookApplication.GetNamespace("MAPI"); 

  // Check whether the specified account exists:
  if (NamespaceMAPI.Accounts.Item(accountName) != null)
  {
    NamespaceMAPI.SendAndReceive(false);

    // Get the "Inbox" folder
    var inbox = NamespaceMAPI.Folders(accountName).Folders("Inbox");
    var items = inbox.Items;
    for (var i = 1; i < items.Count + 1; i++)
    {
      if (items.Item(i).Subject == eMailSubject && 
        items.Item(i).SenderEmailAddress == senderEMail && items.Item(i).UnRead)
      {
        var reply = items.Item(i).ReplyAll();
        reply.Body = replyText + reply.Body;
        reply.Send(); 
        return true;
      }   
    }
    return false;
  } else
  {
    OutlookApplication.Quit();
    return false;
  }
}