I am getting the following error, while logging in to Tridion. Could you please help me.
Error: Retrieving the COM class factory for component with CLSID {9926D1CF-F158-418F-A9A2-B653B497D982} failed due to the following error:
8000401a The server process could not be started because the configured identity is incorrect.
Check the username and password. (Exception from HRESULT: 0x8000401A).
System.Runtime.InteropServices.COMException (0x8000401A): Retrieving the COM class factory for component with CLSID {9926D1CF-F158-418F-A9A2-B653B497D982} failed due to the following error:
8000401a The server process could not be started because the configured identity is incorrect.
Check the username and password. (Exception from HRESULT: 0x8000401A).
at Tridion.Web.UI.Models.TCM54.TDSEWrapper.get_TDSE()
at Tridion.Web.UI.Models.TCM54.TcmAuthorizationModule.context_AuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
May be your system user(MTSuser by default) got locked.
Could you please check the Identity properties of the Tridion Content Manager COM+ application and try again to login with this user.