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flashapache-flexairadobesalesforce

An error occurred while installing Adobe AIR


  • I'm trying many time to install Adobe AIR. Normal : Error said...

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

Then, I run as Administrator, but I get same error message...

  • I download installer again, but there is same error message...
  • I install with same installer in another laptop, but I get same error message...

I'm on Win XP SP3 professional edition.(another laptop : XP SP3 home edition)

Download AIR Link

This is log... There is no command line??

[2012-07-16:14:23:25] Runtime Installer begin with version 3.3.0.3670 on Windows XP x86
[2012-07-16:14:23:25] Commandline is:
[2012-07-16:14:23:25] No installed runtime detected
[2012-07-16:14:23:28] Starting runtime install. Installing runtime version 3.3.0.3670
[2012-07-16:14:23:28] Installing msi at c:\docume~1\admini~1\locals~1\temp\air1fb.tmp\setup.msi with guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}
[2012-07-16:14:23:28] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2012-07-16:14:23:28] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air1fb.tmp\setup.msi
[2012-07-16:14:23:28] Rollback complete
[2012-07-16:14:23:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2012-07-16:14:23:30] Runtime Installer end with exit code 7

This is relate link, but there is no point too.


[-Solved-]
Solution: To check whether the Windows Installer service is set to a value of Disable Click Start, type services.msc in the start search box and press enter.
In the Services (Local) list, right-click Windows Installer, and then click Properties.
If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list.
Click on Start button below the heading service status and click OK.
Then try to install again...

Credit: Microsoft


Solution

  • It might be related to Windows Installer service.

    Here is the similar problem report: http://forums.adobe.com/thread/42878

    Try recommendations from here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/error-1601-windows-installer-is-not-accessible/08dce679-496d-43f4-a4b5-bb467800bb90