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telephonymodem

PSTN issue. No dial tone for modem

I am having an issue with a pstn line connecting to a modem. The modem can not get a dial tone but when I plug in a normal telephone it can. What are the troubleshooting steps for this and potential fixes? Would a line filter do any good and

Is there such a thing as a repeater for PSTN? or will a DSL filter help?

Solution

  • Is it a DSL modem? If it is you might want a filter.

    1. Check the port on the modem, verify there is no damage.
    2. Try the modem with a different phone line, in the same building(same number)
    3. Try the modem with a different phone line, in a different building(different number)