I am trying to upload new screenshots to my game's page on iTunes Connect, but when I do that, I get an error that doesn't have anything to do with reality and/or common sense. Basically, I upload a bunch of iPhone screenshots with correct resolutions, sizes, etc. and get an error saying that I didn't. I am beginning te feel like I am doing something wrong, even though I am pretty sure I am not.
The error goes like this: "Your binary indicates support for iPhone/iPod touch. You must provide an iPhone/iPod touch screenshot." Again, as you can see on the screenshot below, I have indeed uploaded those screenshots. The binary is correct and is targeted at iPhone/iPod Touch and iPad.
I have tried both Chrome and Safari, all to no avail. I have left a ticket to Apple's support, but that can sometimes take days, and I don't have that kind of time, as the approval process is lengthy enough without this.
Check that you are uploading high res (Retina) screenshots. As of February 2012, the screenshots you upload for iPhone/iPad must be in high resolution (suitable for Retina devices). Apple says:
The requirements for high-resolution images are 960 x 640, 960 x 600, 640 x 960, or 640 x 920 pixels. Images must be at least 72 dpi, in the RGB color space, and the file must be .jpeg, .jpg, .tif, .tiff, or .png.
