Search code examples
iosapple-push-notificationsmdm

APNS notifications not reaching devices enrolled in Apple MDM


Apple MDM is used. It is MDM using APNs.

  • The topic of mobileconfig is the same as the thing of Subject of APSP-XXX.pem.
  • The character string of a device token and PushMagic reached the MDM server after the setup of mobileconfig.

I sent wording of a telegram for device tokens using APNs. It is replacing by the character string of PushMagic. Although {"mdm":"xxxxxxxxxxxxx-xxxx-xxxx-xxxx"} is sent via APNs from the MDM server, iPhone is not reached.

Why is it?


Solution

  • Follow MDM_Protocol pdf very carefully.

    If you are following this link: http://www.softhinker.com/in-the-news/iosmdmvendorcsrsigning Then verify few things.

    remove the passphrase from customerPrivateKey.pem using this command

    openssl rsa -in customerPrivateKey.pem -out PlainKey.pem
    

    Then merge your APNS certificate (for example CustomerCompanyName.pem) downloaded from the portal https://identity.apple.com/pushcert/ using this command

    cat CustomerCompanyName.pem PlainKey.pem > PlainCert.pem
    

    Now this PlainCert.pem file can be used in your server as APNS/MDM certificate.

    If still there is issue,please show here your device log.